SECURITY POLICY
1. Purpose and scope of collection:
The main data collection at Hung Phuc Group website includes: full name, email, phone, ... This is the information Hung Phuc Group collects to be able to contact customers who have used Hung Phuc's services. Group to ensure the interests of its customers.
In the process of using the service of Hung Phuc Group, we only keep detailed information about the customer's service use, information about the customer's bank account number will not be kept.
Customers will be solely responsible for the security and retention of all service use activities, information when sending their contacts and email boxes. In addition, the customer is responsible for promptly notifying Hung Phuc Group of any unauthorized use, abuse, security breach, retention of the third party's registered name and password for solutions. appropriate decision.
2. Scope of information use:
The Company uses customer information to:
- Provide service information to customers.
- Delivery to customers.
- Send notices about information exchange activities between customers and Hung Phuc Group such as promotions, customer gratitude...
- Prevent customer fraud.
- Contact and deal with customers in special cases.
- Do not use customers' personal information other than for confirmation and contact purposes related to service use activities at Hung Phuc Group.
- In case of legal requirements: The company is responsible for cooperating in providing personal information of customers upon request from judicial authorities including: Procuracy, court, investigative police agency related to a customer's illegal behavior. In addition, no one has the right to infringe on customers' personal information.
3. Information storage time:
Customer's personal data will be stored until cancellation is requested. Remaining in all cases, customer personal information will be kept confidential on Hung Phuc Group's server.
4. Address of the unit that collects and manages personal information:
Hung Phuc Import-Export and Development Investment Joint Stock Company
Address: 2nd floor, Me Linh Plaza, Km 8, North Thang Long - Noi Bai Expressway, Quang Minh, Me Linh, Hanoi.
Email: info@hungphuctrading.com
Phone: 0398924688
5. Means and tools for users to access and correct their personal data:
Customers have the right to self-check, update, adjust or cancel their personal information by asking Hung Phuc Group to do this.
Customers have the right to send complaints about employees to the management board of Hung Phuc Group. Upon receiving these feedbacks, Hung Phuc Group will reconfirm the information. In the right case, depending on the level of customer feedback, Hung Phuc Group will take timely handling measures.
6. Commitment to confidentiality of customers' personal information:
Personal information of customers at Hung Phuc Group is absolutely guaranteed by Hung Phuc Group according to Hung Phuc Group's personal information protection policy. The collection and use of information of each customer is done only with the consent of that customer, unless otherwise provided for by law.
Do not use, do not transfer, provide or disclose to any third party customer's personal information without the consent of the customer.
In the event that the information server is attacked by a hacker leading to the loss of customer personal data, Hung Phuc Group will be responsible for reporting the case to the investigating authorities for timely handling and notifying the customer. customers know.
Absolutely confidential all information of customers' online transactions, including invoice information, accounting and digitized vouchers on Hung Phuc Group.
The management board of Hung Phuc Group requires individuals when using it to provide all relevant personal information such as: Full name, contact address, email, phone... and take responsibility for the legality. of the above information. The management board of Hung Phuc Group is not responsible for and will not settle all complaints related to the interests of that customer if it considers that all the personal information of that customer provided at the time of initial registration is not. exactly.
